Call Us Today: 1-800-268-5620
Frequently Asked Questions » Supply & Inventory Management
Q. How can I place an order?

A. If you’re an existing customer, you can place orders via Fax, EDI, Email, or by phone with our customer service team through our contact us page. You can also contact us at (800) 268-5620 or (416) 298-8101.

Q. How do I get pricing/quotes for products?

A. To get a quote for an order, please contact our customer service team at (800) 268-5620 or (416) 298-8101, or email us through our contact us page.

Q. What is your delivery schedule?

A. Typically, deliveries are scheduled on a weekly basis. However, we recognize that customer’s needs vary and will work with you to create a delivery schedule that best suits your business needs.

Q. Do you charge for deliveries?

A. Generally speaking, our orders are FOB your location. We reserve the right to charge for deliveries with extenuating circumstances. Any delivery charges would be agreed to by you prior to the shipment arriving at your facility.

Q. I can’t find a product on your website. What now?

A.  We carry hundreds of products in order to provide customers with what they need. Give us a call and we`ll work to get you the items you need.  If we don`t currently carry it, we`ll source it at a competitive price.

Q. Do you ship to all of Canada and the US?

A. Whether you are a multi-national or single location, if you are located within Canada or the United States, Atlantic is well positioned to service your needs.

Q. What markets do you serve?

A. Our customers range from large food and beverage manufacturers, to small independent businesses.  We`re proud to serve a multitude of customers across a variety of markets and have the necessary certifications to do so.

Q. Do you have an on-line catalogue?

A. The volume of the products we carry makes it difficult to manage such a list, but rest assured we`ve likely got what you`re looking for.  Give us a call and one of our customer service representatives will be happy to help.

Ready to get started?  Get in touch with us today.
Want to learn more about what Atlantic can do for you? Click here.
We care about Sustainability. Learn more about our how we’re sustainable.